PostSales Technical Specialist Wireless Transmission Systems Houston, TX

 

Our client is a global leader in fiber-speed wireless internet. They are urgently looking for a PostSales Technical Specialist to be home office based in CST. This role will be a member of the global professional services team. No travel required apart from during onboarding (overseas) upon joining and occasionally for global team training.
 
Qualifications
•Technical background and at least 3 years’ experience in wireless transmission      systems and/or Ethernet networking
•This position requires a high degree of technical qualification, analytical and problem-solving thinking, with the ability to handle multiple tasks in a challenging environment.
•The right person must be independent, self-motivated with quick-learning capabilities.
 
Main Responsibilities
•Provide post-sales technical support to partners and customers
•Answer trouble tickets by phone, email and remote connection
•Provide guidance and distant training
•Support partners and customers with network planning 
 
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